Originally posted by junior
One of those things that retail has taught me...
Store managers look good if their store sells lots of stuff. Store managers look really good if their store sells a gift certificate because they're basically getting money without moving product. Store manager looks REALLY good if those certificates go out, but don't come back to the store (i.e. something for nothing). Store manager breaks even if GC comes back to the store that purchased it. Store manager suffers somewhat if GC comes to his store that originated elsewhere.
It all has to do with the amount of money that the store makes. The Blockbuster corporation as a whole probably doesn't care that the certificates were used elsewhere so long as they were used. But the store manager of the store that they were used at gets a minor hit to his or her weekly sales because his store never got paid for the item that was purchased.
Silly, I know, but I've seen it at more than one chain that I used to work for.