frostytheplebe
Seventh Part of the Seal
As you all know, recently, my wife gave birth to our wonderful baby boy, Gabriel.
Looking back on the whole ordeal and seeing how my wife's recovery is going, I have to ask... Why in a predominantly english speaking country are patient care organizations hiring people who can't communicate with patients?
Let me give you some background;
My wife had two hospitals in the Boston area she could go to that take care of my child's specific condition (For legal reasons, I can't say which at this point.) I begged her to chose the other hospital because I knew how terrible this one was, but because she knew two people who worked there, it's where she wanted to have the child. Well I decided to do everything I could to ensure that she could get the best doctors that hospital had to offer. We set her up with the best of the best... Well 3 days before the baby was due, because my wife was in pain, they induced her early, which sent her into labor on friday night instead of monday morning.
The result? She got the oncall doctor and surgical staff to perform the C-section. There was at least 4 very thick, distinctive accents going around. One heavy south American, one sounded African (Zimbabwe??), one was definitely Laosian, and the other I didn't recognize. The doctor was this incompitent chinese lady who was one year off her residency, and also spoke with a thick accent.
In the end, my wife had to have additional surgery because the surgical team damaged addition organs while trying to remove the baby, even the NICU team that was there to accept Gabriel said that it was an unnecessarily traumatic birth for such a stable baby.
A routine surgery that should have taken an hour, took 5.5 hours and once my wife was on recovery, she was assigned an Indian nurse who couldn't understand when my wife said she was in pain. After trying to communicate with this woman on 3 different occasions, I asked to speak to the charge nurse. I told her that I wanted my wife seen by someone who spoke English as their first language and no one else. My wife had been through enough. I was told I was being unreasonable... yeah explain that one to me...
My wife's recovery went from 6 weeks to 6 months as a result.
So I don't get this... I understand that our country has racial quotas that need to be filled, but why the hell are we hiring people who can't communicate with patients when perfectly good English speaking healthcare providers are unemployed by the thousands. This is part of the reason why many hospitals around here have an English compitence policy. So why is crap like this allowed to happen?
If this falls under the pervue of "Inflammatory topics" I apologize. Well ok, rant over.
Looking back on the whole ordeal and seeing how my wife's recovery is going, I have to ask... Why in a predominantly english speaking country are patient care organizations hiring people who can't communicate with patients?
Let me give you some background;
My wife had two hospitals in the Boston area she could go to that take care of my child's specific condition (For legal reasons, I can't say which at this point.) I begged her to chose the other hospital because I knew how terrible this one was, but because she knew two people who worked there, it's where she wanted to have the child. Well I decided to do everything I could to ensure that she could get the best doctors that hospital had to offer. We set her up with the best of the best... Well 3 days before the baby was due, because my wife was in pain, they induced her early, which sent her into labor on friday night instead of monday morning.
The result? She got the oncall doctor and surgical staff to perform the C-section. There was at least 4 very thick, distinctive accents going around. One heavy south American, one sounded African (Zimbabwe??), one was definitely Laosian, and the other I didn't recognize. The doctor was this incompitent chinese lady who was one year off her residency, and also spoke with a thick accent.
In the end, my wife had to have additional surgery because the surgical team damaged addition organs while trying to remove the baby, even the NICU team that was there to accept Gabriel said that it was an unnecessarily traumatic birth for such a stable baby.
A routine surgery that should have taken an hour, took 5.5 hours and once my wife was on recovery, she was assigned an Indian nurse who couldn't understand when my wife said she was in pain. After trying to communicate with this woman on 3 different occasions, I asked to speak to the charge nurse. I told her that I wanted my wife seen by someone who spoke English as their first language and no one else. My wife had been through enough. I was told I was being unreasonable... yeah explain that one to me...
My wife's recovery went from 6 weeks to 6 months as a result.
So I don't get this... I understand that our country has racial quotas that need to be filled, but why the hell are we hiring people who can't communicate with patients when perfectly good English speaking healthcare providers are unemployed by the thousands. This is part of the reason why many hospitals around here have an English compitence policy. So why is crap like this allowed to happen?
If this falls under the pervue of "Inflammatory topics" I apologize. Well ok, rant over.