Deadman_ny
Spaceman
I got my sister a laptop for her birthday. It was pretty cool little thing only 9"x 9" and loaded up with XP in like 10 sec. Been 2 weeks and she already trashed it....
First thing I told her to do was go to the store and buy Norton for 30$ since she wanted to surf the net. Instead she clicks on a pop-up and downloads the virus program AWOL. Never heard of it and it didn't do jack, in fact I think it's part of the problem. I can't uninstall it... Uninstalled AWOL, deleted it from the registry all that fun stuff. Keeps coming back. Installed Norton 360, did virus scans..finds the viruses and says it needs to restart to effect changes and it locks up. Comp is screwed so I think.. I know that installing Nortan AFTER being infected wouldn't help but there's always hope.
I have another full version of XP SP2, I'll just reinstall or upgrade, but the laptop has no cd/dvd drive. So I put the XP in my computer and connected her Laptop to my network. OMG, my virusware went crazy on my desktop blocking trojans and fun stuff like that.
Tried system restore too....even worse. Then the touchpad and sound went bye bye. Got all that working again now. I've never had trouble with a virus so my experience is limted.
Any suggestions as to how to get her comp working? I'm al up for a full disk wipe since it's the simplest way to fix the problem. But with no cd drive... Any suggestions.
The laptop is a Dell Latadude D410
First thing I told her to do was go to the store and buy Norton for 30$ since she wanted to surf the net. Instead she clicks on a pop-up and downloads the virus program AWOL. Never heard of it and it didn't do jack, in fact I think it's part of the problem. I can't uninstall it... Uninstalled AWOL, deleted it from the registry all that fun stuff. Keeps coming back. Installed Norton 360, did virus scans..finds the viruses and says it needs to restart to effect changes and it locks up. Comp is screwed so I think.. I know that installing Nortan AFTER being infected wouldn't help but there's always hope.
I have another full version of XP SP2, I'll just reinstall or upgrade, but the laptop has no cd/dvd drive. So I put the XP in my computer and connected her Laptop to my network. OMG, my virusware went crazy on my desktop blocking trojans and fun stuff like that.
Tried system restore too....even worse. Then the touchpad and sound went bye bye. Got all that working again now. I've never had trouble with a virus so my experience is limted.
Any suggestions as to how to get her comp working? I'm al up for a full disk wipe since it's the simplest way to fix the problem. But with no cd drive... Any suggestions.
The laptop is a Dell Latadude D410