I think the article is interesting - it reminded me of a whole bunch of things that went wrong with FMV games. However, it suffers from the same problem the rest of the gaming press suffers - namely, the fact that it just doesn't bother collecting any evidence for support. I'd have *loved* to see this exact same article, only filled with quotes from the people who made these games.
Just yesterday, I stumbled by accident onto one of those youtube shows, with an
interview with Robert Jacob from Cinemaware. It doesn't exactly uncover any amazing new facts, but it's fun.
I'd also love to hear about the benefits of FMV - but that would have to be an entirely different article. We know what went wrong... but what about what went right? Did the fact that we had horror film scholars writing articles about Phantasmagoria help the industry or not? FMV was a kind of evolutionary dead end, but it's not a useless one (I'm sure we'd all love to see an FMV WC title again... heck, I'd love to make one

). At the time, games like WC4 and the Command & Conquer titles were really amazing - what did they get right?