Wing commander 4 GOG sound but no video

Discussion in 'Tech Support' started by Silverhawk, Jun 8, 2012.

  1. Silverhawk 1st Lieutenant

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    Hi I have sound but no video
    OS win 7x64
    tried k lite
    cccp
    vlc
    i feel like asking for a refund
    Code:
    File: C:\games\Wing Commander IV\vob\SC_0010A.vob
     
    Filter 0: Video Renderer
    Filename: C:\Windows\SysWOW64\quartz.dll
    Filter CRC: 846ED5FC
    Date: 2011-10-26 | 02:02:11
    Filter 1: Default DirectSound Device
    Filename: C:\Windows\SysWOW64\quartz.dll
    Filter CRC: 846ED5FC
    Date: 2011-10-26 | 02:02:11

    Attached Files:

  2. Claymore Commodore

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    If I remember right, CCCP crashed my computer a couple of times. You need AC3Filter. I got the file name off of a forum on gog.com. There is probably a thread in the CIC forums too. I used win 98/me compatibility (with run as admin checked). I also had Zeckensack's glide wrapper installed. But installing that too might be a bit of Cargo Cult troubleshooting. I didn't ever get too far in WC4 gog. My joystick didn't really want to co-operate with me after it fell off the desk a few times...

    I'd uninstall those other things you installed and try AC3 filter: http://ac3filter.net/wiki/AC3Filter_2.4a

    EDIT: Old CIC thread http://www.wcnews.com/chatzone/threads/wciv-gog-com.26054/#post-375012
  3. Silverhawk 1st Lieutenant

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    i alredy tried that thanks anyway
  4. Claymore Commodore

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    I guess after running both uninstalls for k lite and cccp, run ccleaner. Restart. And then install latest AC3. I'm just guessing. You've probably already done that though. Even after running ccleaner I'd still check to see if the processes and registries are gone for both.
  5. AD Finder of things, Doer of stuff

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    Even with AC3 filter you will still need an mpeg2 decoder... which is where mpeg2dec comes in. Alternately Klite and CCCP have both audio and video decoders so you don't really need AC3 separately if you've used one of those codec packs.

    Ok, Silverhawk, lets start with a clean install. Wipe out any trace of the codec packs you've installed even if you've done this before and wipe out any WC4 install. Then reinstall the game from GOG and then install only the K-lite codec pack. MAKE SURE that you install it in advanced mode. During installation, under the "Select Components" dialog, search for "DirectShow Video Decoding Filters" -> "MPEG-2, DVD" and choose "ffdshow (libmpeg2)".

    Then if the problem persists, do not do anything else to your install. Please do another test render using insurgent and post the complete log text here.
  6. Silverhawk 1st Lieutenant

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    Code:
    File: C:\games\Wing Commander IV\vob\SC_0010A.vob
     
    Filter 0: Video Renderer
    Filename: C:\Windows\SysWOW64\quartz.dll
    Filter CRC: 846ED5FC
    Date: 2011-10-26 | 02:02:11
    Filter 1: Default DirectSound Device
    Filename: C:\Windows\SysWOW64\quartz.dll
    Filter CRC: 846ED5FC
    Date: 2011-10-26 | 02:02:11
    Filter 2: Microsoft DTV-DVD Video Decoder
    Filename: C:\Windows\SysWOW64\msmpeg2vdec.dll
    Filter CRC: A51FECEA
    Date: 2009-07-13 | 22:45:46
    Filter 3: Microsoft DTV-DVD Audio Decoder
    Filename: C:\Windows\SysWOW64\msmpeg2adec.dll
    Filter CRC: 4688B24D
    Date: 2009-07-13 | 22:45:45
    Filter 4: MPEG-2 Demultiplexer
    Filename: C:\Windows\SysWOW64\mpg2splt.ax
    Filter CRC: 06876B76
    Date: 2010-12-23 | 03:20:23
    Filter 5: C:\games\Wing Commander IV\vob\SC_0010A.vob
    Filename: C:\Windows\SysWOW64\quartz.dll
    Filter CRC: 846ED5FC
    Date: 2011-10-26 | 02:02:11
     
    Note: For File CRC, use CRC Check from the Tools Menu!
    
  7. Silverhawk 1st Lieutenant

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    camt seem to edit my post for some reason but here is exactly what i see

    Attached Files:

  8. AD Finder of things, Doer of stuff

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    Your PC still isn't calling ffmpeg according to the log text. You might want to try manually disabling the MS dvd decoder (using the Klite advanced settings again).
  9. Silverhawk 1st Lieutenant

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    how exactly? and yeah your wright it seems no matter what i do it does not seem to recognize any codecs at all
  10. AD Finder of things, Doer of stuff

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    Well, it is, but it is using the Microsoft mpeg2 stuff... whereas before you installed klite you didn't get anything at all. So lets try and get your system to use ffmpeg. Use the 'K-Lite Codec Tweak Tool' to disable the MS codec, and then use ffdshow Video Decoder Configuration app and enable "libmpeg2" under Codecs -> MPEG2.

    give that a shot if you can and then see if your insurgent test render comes up with anything different. Also post a DirectX diagnotistic report here too please.
  11. Silverhawk 1st Lieutenant

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    how do i disable it?
  12. Silverhawk 1st Lieutenant

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    Code:
    File: C:\games\Wing Commander IV\vob\SC_0010A.vob
     
    Filter 0: Video Renderer
    Filename: C:\Windows\SysWOW64\quartz.dll
    Filter CRC: 846ED5FC
    Date: 2011-10-26 | 02:02:11
    Filter 1: Default DirectSound Device
    Filename: C:\Windows\SysWOW64\quartz.dll
    Filter CRC: 846ED5FC
    Date: 2011-10-26 | 02:02:11
    Filter 2: ffdshow Video Decoder
    Filename: C:\Program Files (x86)\K-Lite Codec Pack\ffdshow\ffdshow.ax
    Filter CRC: F283EDFE
    Date: 2012-05-15 | 15:30:00
    Filter 3: Microsoft DTV-DVD Audio Decoder
    Filename: C:\Windows\SysWOW64\msmpeg2adec.dll
    Filter CRC: 4688B24D
    Date: 2009-07-13 | 22:45:45
    Filter 4: MPEG-2 Demultiplexer
    Filename: C:\Windows\SysWOW64\mpg2splt.ax
    Filter CRC: 06876B76
    Date: 2010-12-23 | 03:20:23
    Filter 5: C:\games\Wing Commander IV\vob\SC_0010A.vob
    Filename: C:\Windows\SysWOW64\quartz.dll
    Filter CRC: 846ED5FC
    Date: 2011-10-26 | 02:02:11
     
    Note: For File CRC, use CRC Check from the Tools Menu!
    

    Attached Files:

  13. HCl WC EXE archaeologist

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    I see some references to Cyberlink on your DxDiag, try uninstalling it to see if it helps. Some Cyberlink filters could be getting in the way.

    Also, please download these updated DLLs. When the game plays a movie it generates a wc4_graph log, please post it here, it should provide us some more information about what's going on.

    Also, just to rule it out: did you install WC4 GOG over an existing WC4 installation (either CD, DVD or Pete's CD-to-DVD conversion)? If so, you should wipe everything and do a clean install of GOG's WC4.
  14. Silverhawk 1st Lieutenant

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    no previous versions of wc4 have been installed i was aware of cyber link conflicts so i uninstalled the power dvd suite those reference should be internal because my HP system uses re-imaging tools from cyber link for my recovery drive

    here is the log you wanted
    Code:
    Render file .\vob\\sc_0010e.vob
    File has media type 0xe436eb83... Subtype 0xe06d8022...
    Source filter clsid is 0xe436ebb5...
    Source filter has loaded the source file
    RenderFile: Source filter added: Address=527a28
    RenderFile: Render source filter pin 527b40
    Render: Pin 527b40 has major type 0xe436eb83...
    Render: Trying filter at address 527a28
    Render: Examining filter at address 527a28 for input pin to connect output pin 527b40 to
    Render: No more pins - FAILED to find a pin to use on filter 527a28
    Render: Trying filter at address 5200d8
    Render: Examining filter at address 5200d8 for input pin to connect output pin 527b40 to
    Render: Considering connecting output pin 527b40 to pin 5142e8 on filter at address 5200d8
    Render: FAILED to connect output pin 527b40 to pin 5142e8 on filter at address 5200d8
    Render: No more pins - FAILED to find a pin to use on filter 5200d8
    Render: Trying filter at address 53596c
    Render: Examining filter at address 53596c for input pin to connect output pin 527b40 to
    Render: Considering connecting output pin 527b40 to pin 51403c on filter at address 53596c
    Render: FAILED to connect output pin 527b40 to pin 51403c on filter at address 53596c
    Render: No more pins - FAILED to find a pin to use on filter 53596c
    Render: Trying new filter with display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{AB9D6472-752F-43F6-B29E-61207BDA8E06}...
    Render: Failed to load filter with display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{AB9D6472-752F-43F6-B29E-61207BDA8E06}
    Render: Trying new filter with display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{AFB6C280-2C41-11D3-8A60-0000F81E0E4A}...
    Render: Added new filter. display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{AFB6C280-2C41-11D3-8A60-0000F81E0E4A}... has address 524d1c, MPEG-2 Demultiplexer
    Render: Examining filter at address 524d1c for input pin to connect output pin 527b40 to
    Render: Considering connecting output pin 527b40 to pin 527ed0 on filter at address 524d1c
    Render: Connected output pin 527b40 to pin 527ed0 on filter at 524d1c
    Render: Searching for any outputs to render from filter at address 524d1c
    Render: Attempting to render output pin 528948 on filter at address 524d1c
    Render: Pin 528948 has major type 0x73647561...
    Render: Trying filter at address 524d1c
    Render: Examining filter at address 524d1c for input pin to connect output pin 528948 to
    Render: Considering connecting output pin 528948 to pin 527ed0 on filter at address 524d1c
    Render: pin 527ed0 is already connected
    Render: No more pins - FAILED to find a pin to use on filter 524d1c
    Render: Trying filter at address 527a28
    Render: Examining filter at address 527a28 for input pin to connect output pin 528948 to
    Render: No more pins - FAILED to find a pin to use on filter 527a28
    Render: Trying filter at address 5200d8
    Render: Examining filter at address 5200d8 for input pin to connect output pin 528948 to
    Render: Considering connecting output pin 528948 to pin 5142e8 on filter at address 5200d8
    Render: FAILED to connect output pin 528948 to pin 5142e8 on filter at address 5200d8
    Render: No more pins - FAILED to find a pin to use on filter 5200d8
    Render: Trying filter at address 53596c
    Render: Examining filter at address 53596c for input pin to connect output pin 528948 to
    Render: Considering connecting output pin 528948 to pin 51403c on filter at address 53596c
    Render: FAILED to connect output pin 528948 to pin 51403c on filter at address 53596c
    Render: No more pins - FAILED to find a pin to use on filter 53596c
    Render: Trying new filter with display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{AB9D6472-752F-43F6-B29E-61207BDA8E06}...
    Render: Failed to load filter with display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{AB9D6472-752F-43F6-B29E-61207BDA8E06}
    Render: Trying new filter with display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{0F40E1E5-4F79-4988-B1A9-CC98794E6B55}...
    Render: Added new filter. display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{0F40E1E5-4F79-4988-B1A9-CC98794E6B55}... has address 9f5aebc, ffdshow Audio Decoder
    Render: Examining filter at address 9f5aebc for input pin to connect output pin 528948 to
    Render: Considering connecting output pin 528948 to pin 9f5be50 on filter at address 9f5aebc
    Render: FAILED to connect output pin 528948 to pin 9f5be50 on filter at address 9f5aebc
    Render: No more pins - FAILED to find a pin to use on filter 9f5aebc
    Backout! Removing filter 9f5aebc
    Render: Trying new filter with display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{6A08CF80-0E18-11CF-A24D-0020AFD79767}...
    Render: Added new filter. display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{6A08CF80-0E18-11CF-A24D-0020AFD79767}... has address c18077c, ACM Wrapper
    Render: Examining filter at address c18077c for input pin to connect output pin 528948 to
    Render: Considering connecting output pin 528948 to pin c180c3c on filter at address c18077c
    Render: FAILED to connect output pin 528948 to pin c180c3c on filter at address c18077c
    Render: No more pins - FAILED to find a pin to use on filter c18077c
    Backout! Removing filter c18077c
    Render: Trying new filter with display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{E1F1A0B8-BEEE-490D-BA7C-066C40B5E2B9}...
    Render: Added new filter. display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{E1F1A0B8-BEEE-490D-BA7C-066C40B5E2B9}... has address 608798, Microsoft DTV-DVD Audio Decoder
    Render: Examining filter at address 608798 for input pin to connect output pin 528948 to
    Render: Considering connecting output pin 528948 to pin 51e758 on filter at address 608798
    Render: Connected output pin 528948 to pin 51e758 on filter at 608798
    Render: Searching for any outputs to render from filter at address 608798
    Render: Attempting to render output pin c3ffda4 on filter at address 608798
    Render: Pin c3ffda4 has major type 0x73647561...
    Render: Trying filter at address 608798
    Render: Examining filter at address 608798 for input pin to connect output pin c3ffda4 to
    Render: Considering connecting output pin c3ffda4 to pin 51e758 on filter at address 608798
    Render: pin 51e758 is already connected
    Render: No more pins - FAILED to find a pin to use on filter 608798
    Render: Trying filter at address 524d1c
    Render: Examining filter at address 524d1c for input pin to connect output pin c3ffda4 to
    Render: Considering connecting output pin c3ffda4 to pin 527ed0 on filter at address 524d1c
    Render: pin 527ed0 is already connected
    Render: No more pins - FAILED to find a pin to use on filter 524d1c
    Render: Trying filter at address 527a28
    Render: Examining filter at address 527a28 for input pin to connect output pin c3ffda4 to
    Render: No more pins - FAILED to find a pin to use on filter 527a28
    Render: Trying filter at address 5200d8
    Render: Examining filter at address 5200d8 for input pin to connect output pin c3ffda4 to
    Render: Considering connecting output pin c3ffda4 to pin 5142e8 on filter at address 5200d8
    Render: Connected output pin c3ffda4 to pin 5142e8 on filter at 5200d8
    Render: Searching for any outputs to render from filter at address 5200d8
    Render: No outputs found.  Filter at address 5200d8 is a renderer
    Render: Succeeded in rendering output pin c3ffda4 on filter at address 608798
    Render: Succeeded in rendering output pin 528948 on filter at address 524d1c
    Render: Attempting to render output pin 524050 on filter at address 524d1c
    Render: Pin 524050 has major type 0x73646976...
    Render: Trying filter at address 608798
    Render: Examining filter at address 608798 for input pin to connect output pin 524050 to
    Render: Considering connecting output pin 524050 to pin 51e758 on filter at address 608798
    Render: pin 51e758 is already connected
    Render: No more pins - FAILED to find a pin to use on filter 608798
    Render: Trying filter at address 524d1c
    Render: Examining filter at address 524d1c for input pin to connect output pin 524050 to
    Render: Considering connecting output pin 524050 to pin 527ed0 on filter at address 524d1c
    Render: pin 527ed0 is already connected
    Render: No more pins - FAILED to find a pin to use on filter 524d1c
    Render: Trying filter at address 527a28
    Render: Examining filter at address 527a28 for input pin to connect output pin 524050 to
    Render: No more pins - FAILED to find a pin to use on filter 527a28
    Render: Trying filter at address 5200d8
    Render: Examining filter at address 5200d8 for input pin to connect output pin 524050 to
    Render: Considering connecting output pin 524050 to pin 5142e8 on filter at address 5200d8
    Render: pin 5142e8 is already connected
    Render: No more pins - FAILED to find a pin to use on filter 5200d8
    Render: Trying filter at address 53596c
    Render: Examining filter at address 53596c for input pin to connect output pin 524050 to
    Render: Considering connecting output pin 524050 to pin 51403c on filter at address 53596c
    Render: FAILED to connect output pin 524050 to pin 51403c on filter at address 53596c
    Render: No more pins - FAILED to find a pin to use on filter 53596c
    Render: Trying new filter with display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{AB9D6472-752F-43F6-B29E-61207BDA8E06}...
    Render: Failed to load filter with display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{AB9D6472-752F-43F6-B29E-61207BDA8E06}
    Render: Trying new filter with display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{04FE9017-F873-410E-871E-AB91661A4EF7}...
    Render: Added new filter. display name @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{04FE9017-F873-410E-871E-AB91661A4EF7}... has address 9f5d880, ffdshow Video Decoder
    Render: Examining filter at address 9f5d880 for input pin to connect output pin 524050 to
    Render: Considering connecting output pin 524050 to pin 9f665c8 on filter at address 9f5d880
    Render: Connected output pin 524050 to pin 9f665c8 on filter at 9f5d880
    Render: Searching for any outputs to render from filter at address 9f5d880
    Render: Attempting to render output pin 9f66cb4 on filter at address 9f5d880
    Render: Pin 9f66cb4 has major type 0x73646976...
    Render: Trying filter at address 9f5d880
    Render: Examining filter at address 9f5d880 for input pin to connect output pin 9f66cb4 to
    Render: Considering connecting output pin 9f66cb4 to pin 9f665c8 on filter at address 9f5d880
    Render: pin 9f665c8 is already connected
    Render: Considering connecting output pin 9f66cb4 to pin 9f6a760 on filter at address 9f5d880
    Render: FAILED to connect output pin 9f66cb4 to pin 9f6a760 on filter at address 9f5d880
    Render: No more pins - FAILED to find a pin to use on filter 9f5d880
    Render: Trying filter at address 608798
    Render: Examining filter at address 608798 for input pin to connect output pin 9f66cb4 to
    Render: Considering connecting output pin 9f66cb4 to pin 51e758 on filter at address 608798
    Render: pin 51e758 is already connected
    Render: No more pins - FAILED to find a pin to use on filter 608798
    Render: Trying filter at address 524d1c
    Render: Examining filter at address 524d1c for input pin to connect output pin 9f66cb4 to
    Render: Considering connecting output pin 9f66cb4 to pin 527ed0 on filter at address 524d1c
    Render: pin 527ed0 is already connected
    Render: No more pins - FAILED to find a pin to use on filter 524d1c
    Render: Trying filter at address 527a28
    Render: Examining filter at address 527a28 for input pin to connect output pin 9f66cb4 to
    Render: No more pins - FAILED to find a pin to use on filter 527a28
    Render: Trying filter at address 5200d8
    Render: Examining filter at address 5200d8 for input pin to connect output pin 9f66cb4 to
    Render: Considering connecting output pin 9f66cb4 to pin 5142e8 on filter at address 5200d8
    Render: pin 5142e8 is already connected
    Render: No more pins - FAILED to find a pin to use on filter 5200d8
    Render: Trying filter at address 53596c
    Render: Examining filter at address 53596c for input pin to connect output pin 9f66cb4 to
    Render: Considering connecting output pin 9f66cb4 to pin 51403c on filter at address 53596c
    Render: Connected output pin 9f66cb4 to pin 51403c on filter at 53596c
    Render: Searching for any outputs to render from filter at address 53596c
    Render: No outputs found.  Filter at address 53596c is a renderer
    Render: Succeeded in rendering output pin 9f66cb4 on filter at address 9f5d880
    Render: Succeeded in rendering output pin 524050 on filter at address 524d1c
    RenderFile: Succeeded in rendering pin 527b40 on source filter at address 527a28
    RenderFile ended - return code 0
    
  15. HCl WC EXE archaeologist

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    The log actually looks good, the rendering graph seems ok at first sight.

    I wonder if your problem is OpenGL related. If you skip the videos do you see the rest of the game correctly?

    Try downloading this and unzipping it into your WC4 folder. Basically, this will make the game use DirectDraw instead of OpenGL as a renderer. If your problem is OpenGL related, you should see an improvement.
  16. Silverhawk 1st Lieutenant

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    AD actually recommended that in chat and i have tried all the render settings to no avail however to be clear game play it self is flawless it only seems to be the fmv and what is wc without fmv
  17. HCl WC EXE archaeologist

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    That's useful information by itself, it tells us that your problem is indeed related to DirectShow only. I'll post a new DLL tomorrow with a few extra debug messages, to see if we can get any more information.

    In the meantime, I would suggest unregistering the Cyberlink filters that are still in your system (using k-lite codec tool or insurgent), to see if it helps.
  18. Silverhawk 1st Lieutenant

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    ok i did you one better i use revo uninstaller to uninstall every non essential cyberlink related products and i will wait the new dll
  19. HCl WC EXE archaeologist

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    Ok, here's a new version of the DLL with quite a few more debug messages. Unzip this into your WC4 folder and run the game, then please post the resulting debug.txt here. Hopefully it will give us some clues as to what's wrong.

    Attached Files:

  20. Silverhawk 1st Lieutenant

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    there you go hopefully this will help us fix this

    Attached Files:

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