Well I recently bought a new computer from Gateway and paid extra for Windows XP Professional. Got it the other day. When I looked through everything I couldn't find the Windows disk. Called customer support and they said that I didn't need a windows disk and was supposed to make a backup copy with the 6 disks they included. They were like that's what we included the 6 disks for. And to get a windows disk they expected me to pay 200 bucks. I have a windows xp pro product code on the back of my machine. What gives? Why didnt they include a disk. I didn't check to see what the 'backup' disk was. Heck it might be windows...prolly not right. I just got really angry. I just wanted to know if this was normal practice for computer companys these days or what. Anybody know anything about this? By the way I got a 7200X and feel quite taken. I feel like an ass writing this too. Sorry for not creating a positive forum.